Download Files Attached to a Record

In the CSM Browser Client and CSM Portal, you can download all files attached to a Business Object record. Use the Attach button in the record toolbar to download all files. You can also download each file separately.

To download all files attached to a record:

1. In the Browser Client or Portal, open a record with an attachment.
2. Select Attach > Download files in the record toolbar. The attachments must be saved to the record to be eligible for download.
3. A zip file automatically downloads to your hard drive containing all files attached to the record.

To download an individual file attached to a record:

1. In the Browser Client or Portal, open a record with an attachment.
2. Select Attach > [specific file] > Open in the record toolbar. The attachment must be saved to the record to be eligible for download.
3. The file automatically downloads to your hard drive.