Reset to the System Grid Definition

Override any changes made to a Grid (example: Grouping, sizing, moving/reordering, and adding/removing columns) by resetting a Grid to its System Grid Definition. To save time, CSM also has an option to reset all Grids at once.

To reset a Grid to its System Grid Definition, right-click the Grid header, and then select Reset.

To reset all Grids to their System Grid Definitions:

1. From the CSM Desktop Client menu bar, select Tools > Options.
2. Select the General page on the Cherwell Service Management Options window.
   The General Options window opens.
3. Select the Restore All Customized Grids to Admin Defaults check box.
   Note: The check box clears itself when you select OK.