Import Business Object Data with .csv Files
You can import Business Object record data from a .csv (comma
delimited) file. You can do this one time or create a Stored Import Definition
that can be used repeatedly.
Run a One-time Import of Business Object Data Use a one-off import to quickly add Business Object data to your system. For example, to import data from a legacy Service Management tool, you can export that data to a .csv file, and then run a one-time import.
Run Repeated Imports of Business Object Data Use the Stored Import Definition Manager to create a stored and named .csv import definition so that a specific .csv file can be imported more than once. When a Stored Import is created, you are prompted to complete the Import Data Wizard, and then name and save the import definition.