Third-party Chat Integration Security Rights
Third-party chat integration rights are granted from the Category drop-down on the Rights tab (.
| Right | Description (when selected
 )
|
Grant to: |
|---|---|---|
| Can manage chat settings? | Allow: Allows users to edit chat configuration settings in CSM Administrator. | System administrators. |
| Chat conversations? |
|
Users who will participate in existing chat conversations. |
| Create new chat? | Allow: Allows users to create a new chat conversation or channel and add other users to the conversation. | Users who will create new chat conversations. |
| Store chat history? | Allow: Allows users to store conversations in Business Object records. | Users who participate in chat conversations. |