CSM 10.4 Documentation

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Directly Provide Windows/LDAP Credentials

If users/customers are not currently logged in to their standard Windows system, they can still use their Windows/LDAP credentials for single sign-on.

For example, if users/customers have logged in from a mobile device or outside their network, or their system is configured to use an alternate LDAP provider that does not provide direct Windows validation, they can still use their Windows/LDAP credentials for single sign-on.

Users/customers can provide their Windows (or LDAP) credentials in the User Name field and Windows (or LDAP) credentials in the Password field. When the Login button is selected, CSM confirms that the specified credentials are valid, and then logs the user/customer in to the system.

Note: The user/customer must specify a fully qualified ID in the format domain\user-id.
CAUTION: HTTPS is the recommended protocol for production environments. When HTTP is configured, credentials are visible when they are passed from the browser to the server and may pose security risks.

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