CSM Administrator Cherwell Service Management Administrator (CSM Administrator) is CSM's administrative tool, which is used to configure, manage, secure, integrate, and automate your CSM system. Related topics About CSM Administrator Use CSM Administrator features to configure and manage your CSM system. Log in to the CSM Desktop Client or CSM Administrator Log in to the CSM Desktop Client or CSM Administrator from the machine on which these Windows-based clients are installed. Tour the CSM Administrator User Interface Parent topic:Client Suite