Create a new widget to implement the supplied Service Catalog.
To create a new Service Catalog using
the Cards with Search style introduced in the
CSM
9.2.0 supplied Service Catalog:
Create a New Service Catalog
Widget:
- In
CSM Administrator,
create a new Blueprint.
- Open the Widget Manager and create a new Action Catalog widget.
- Select the
Display page, and then select
Cards with Search or
Cards with Search v2 from the
Style drop-down menu.
The image on each parent-level card shows either custom
images or pre-CSM
9.2.0 supplied images.
- Select the
Groups page, and then select
Display Options for the top-level group.
- Select the
Show image next to each item check box.
- Select the
Field with Image option, and then select
Linked Image from the drop-down menu.
- Finish any necessary fields to complete the Service Catalog
widget.
Map Description
Fields
-
Important: The Incident Category and Incident Subcategory
lookup tables also need a description field to take advantage of the Cards with
Search style. The title and description text in each parent-level card are
mapped to the description fields in the Service Major Business Object. The
child-level cards are mapped to description fields in the Incident Category and
Incident Subcategory Lookup tables.
If your database does not have a description field in those Lookup
tables, follow these steps:
- Add description fields to the Incident Category and Incident
Subcategory Lookup tables.
- Add the description field to the associated forms.
Add the New Widget to the Portal
Menu:
- Open the Site Manager.
- Right-click the portal site you want to add the new Service
Catalog widget to and select
Edit.
- Select the
Menu page, and then select the
Add action down arrow.
- Select
Add Action Catalog action.
The Widget Manager opens.
- Select the new widget.