Cherwell HRSM Roles
Several HRSM Roles are implemented with the Cherwell HRSM mApp® Solution. These roles align with CSM Dashboards.
Roles determine the user's default HR Dashboard, but they can also be used with Security Groups to allow users to log in using a different Role.
| Role | Primary Object | Dashboard |
|---|---|---|
| HR Executive | HRSM Case | HRSM Executive |
| HR Knowledge Manager | Knowledge - HR | HRSM-Knowledge-Base-Articles |
| HR Manager | HRSM Case | HRSM Manager |
| HR Tier 1 | HRSM Case | HRSM Tier 1 |
| HR Tier 2 | HRSM Case | HRSM Tier 2 |