CSM 10.5 Documentation

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Work a Corrective or Preventative Action

After creating a Corrective or Preventative Action, move it to In Progress to start work on it.

To work a Corrective or Preventative Action:

  1. Under Status, select the Next: In Progress link to move it to the In Progress phase.
  2. Provide root cause and action plan information.
  3. Select a completion date.
  4. Under Status, select the Next Status: Complete link to close the Corrective or Preventative Action record.

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