Customize a Walk-Up Support Portal site your customers will use to
interact with your Walk-Up Support locations.
This functionality is only available after applying the Walk-Up
Support
mApp Solution.
The Walk-Up Support
mApp Solution includes two Walk-Up Support sites that you can customize, or you
can create your own.
To enable a site for Walk-Up Support:
- Select the
Enable Walk-Up Support check box on a Site
record.
- Save the Site record.
- Select the
Add New Walk-Up Support Location link under
Actions.
You can also create a new Walk-Up Support location by selecting
- Provide a Walk-Up Support Location name and site name.
- You can associate the Walk-Up Support Location with a Building,
add a description, and assign it to a team and/or individual.
- In the Status Area, select
Next: Active to activate the Walk-Up Support
Location.
- Set up the device (a workstation or tablet) you will use for the
Walk-Up location:
- Log into the IT portal.
- Switch the Site to Walk-Up Support or Walk-Up Support 1 via
the Sites menu.