To define JIRA Statuses in
CSM,
you need to know the JIRA Statuses and Transition Numbers.
To find JIRA Statuses and Transition Numbers
from within your JIRA account:
- Log in to your JIRA account.
- Select the Project that you need status details for.
- Select
Project Settings in the sidebar.
- Select
Workflows in the sidebar.
- Select the pencil icon under
Actions.
- Select
Text for the view.
You see a listing of all available statuses within your project.
The Transition IDs column has the Status Names and Transition IDs you need to
enter into CSM.
The ID numbers in the first column are not transition IDs,
and will cause errors if used.