Use the Form Editor (accessed from within a Blueprint in
CSM Administrator) to add
mApp Solution elements to the Incident Form.
This functionality is only available if you have
applied the Skills Management
mApp Solution.
To add the Skills Management Elements to the
Incident Form:
- From the
Current view drop-down list, select
Default.
- Under
Show object types, select the
Major option.
- In the Business Object tree, select
Incident.
- Under
Appearance, select the
Edit form link.
- From the
Incident forms list, double-click
SkillsManagement.
The Skills Management Controls Form opens.
- Select and copy the button or link from the Skills Management
Controls. Depending on your preference, you can copy both controls.
- From the
Incident forms list, double-click
Incident Overview.
The Incident Overview Form opens.
- Paste the button or link on the Form.
- Set the coordinates to position the button or link for each
Adaptive Layout. With the button or link selected, right-click and select
Position and Size.
The recommended coordinates are as follows:
Button
| Left: 440 Top: 815 | Left: 365 Top: 596 | Left: 365 Top: 720 |
Link
| Left: 1058 Top: 453 | Left: 43 Top: 1243 | Left: 43 Top: 2277 |
- Select
OK.
- Repeat steps 6-10 for each Adaptive Layout.
- To copy the location to other languages for each Adaptive Layout,
select the button or link and right-click
.
- Select the
Copy values to the following cultures option
and select all cultures that apply.
- Select
Apply.
- Repeat steps 12-14 for each Adaptive Layout.
- Save the Blueprint.