CSM 10.5 Documentation

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Using Auto-Deploy

Auto-Deploy is an installation tool that allows system administrators to automatically distribute preconfigured Client installations and connections to client machines.

When working with the Auto-Deploy feature, Users can:

  • Configure Auto-Deploy.
  • Run Auto-Deploy.

Use the Auto-Deploy Configuration window to configure Auto-Deploy to push out Client installations. When configuring Auto-Deploy, the system administrator defines:

  • Which Client connection to push out.
    Important: For first-time installations, the Client connection must be configured during the Auto-Deploy configuration. Refer to Configure the Client Connection.
  • Where to place the installation files.
  • Connection and minor release options.
  • Which CSM applications to install.
  • Installation account options.

Run Auto-Deploy

Users must download and install Auto-Deploy the first time they open the Desktop Client. After the initial installation, Users are prompted to install the new version.

Auto-Deploy requires Microsoft .NET Framework 4.8. Before installation, Auto-Deploy verifies that Microsoft .NET Framework 4.8 exists on the client machine. If it does not exist, Auto-Deploy downloads and installs it.

To run Auto-Deploy:

  1. Type the URL into the Auto-Deploy installation.
  2. To install CSM, select the Cherwell Service Management link.

    The Open/Save download box appears for the download.

  3. Run the file.

    Auto-Deploy launches. The Auto-Deploy options vary depending on how the system administrator configured Auto-Deploy.

    The Auto-Deploy file is generated dynamically by the local server and is unsigned. An unsigned file can trigger malware alerts.

  4. After the installation finishes, reboot your machine.

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