Report Alternatives
In addition to Reports, CSM provides a variety of tools to help summarize data and analyze metrics. These tools include:
- Dashboards/Widgets: Dashboards can display summary information
through data-driven Widgets (such as Chart, Gauge, and Matrix Widgets).
- See Dashboards for more information on creating and using Dashboards.
- See Dashboard Drill-Down for more information on accessing the information displayed in specific Widgets, and Using Grids for information on printing and exporting this data.
- Search
Groups: Saved Searches can be used to locate one or more records that
meet specific criteria.
- See Using Grids for information on sorting, filtering, and grouping the results, as well as printing and exporting this data.
- Visualizations: Visualizations can be used to view, print, or export the relationships between Configuration Items (CIs), personnel, and other related records.
- Exported Grids: You can export Grids that contain various types of data to multiple formats, such as .csv and Excel.