CSM 10.5 Documentation

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Application Security Rights

Application rights are selected from the Category drop-down list on the Rights tab in CSM Administrator (Security > Edit security groups).

Right Description (when selected Check Box) Grant To:

Attachments?

Rights are organized by scope: Blueprint, Global, Role, Site, Team, and User.

Allows people working with Attachments on Business Objects and within the Attachment Manager in CSM to:

  • View: Access Attachments.
  • Add: Create Attachments.
  • Edit: Edit attachments.
  • Delete: Delete Attachments.

View/Run Only:

  • Users/Customers

All rights:

  • System administrators
  • Managers
Can customize Grids even if they don't support customization? Allow: Allows selected users to customize Grids (add/remove Fields and move columns) even if the Grid does not support customization.
  • System administrators
  • Managers
  • Advanced Users (Level 2 and 3 technicians)
Can customize Grids that support customization? Allow: Allows selected users to customize Grids that support customization.
  • System administrators
  • Managers
  • Users
Can import definitions from inside Managers? Allow: Allows selected users to import definitions (.ced files) into Managers so that you can share definitions between systems.
  • System administrators
  • Advanced Users (Level 2 and 3 technicians)
Can override the Task Pane definition? Allow: Allows selected users to override the default Task Pane options and configure your own personal user options.
  • System administrators
  • Managers
  • Advanced Users (Level 2 and 3 technicians)
  • Users
Can export definitions from inside Item Managers? Allow: Allows selected users to export definitions (.ced files) into Managers so that you can share definitions between systems.
  • System administrators
  • Advanced Users (Level 2 and 3 technicians)
Can delete all records in a group? Allow: Allows selected users to delete all records in the current Search results group (example: All Incidents).
  • System administrators
Can export data from grids? Allow: Allows you to export data in a Grid to use CSM data in other applications for reporting or display purposes.
  • System administrators
  • Managers
  • Advanced Users (Level 2 and 3 technicians)
Run application? Allow: Allows selected users to run the Desktop Client and Browser Client.
  • System administrators
  • Managers
  • Users
Can modify settings governing scaling of Business Object forms? Allow: Allows selected users to edit the default scaling settings of Business Object forms (Form > Scale Form).
  • System administrators
  • Managers
  • Users
Table management? Allow: Allows selected users to access Table Management so that you can manage (create, edit, and delete) table/Field values directly from the Desktop Client.
  • System administrators
  • Managers
  • Advanced Users (Level 2 and 3 technicians)
Can define custom toolbars? Allow: Allows selected users to create personal User toolbars.
  • System administrators
  • Managers
  • Advanced Users (Level 2 and 3 technicians)
Can rank Business Objects that have ranking enabled?

Allow: Allows selected users to rank records for Business Objects that have ranking enabled.

  • System administrators
  • Managers
  • Users

Images?

Rights are organized by scope: Blueprint, Global, Role, Site, Team, and User.

Allows people working with application images in CSM to:

  • View: Access images.
  • Add: Import images.
  • Edit: Edit image properties.
  • Delete: Delete images.

View Only:

  • Users/Customers

All rights:

  • System administrators
  • Managers

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