Email Security Rights

Security rights control access to CSM functionality and are configured in the Security Group Manager in CSM Administrator (Security > Edit Security Groups). Use the Rights tab to configure the following functionality rights.

Right	Description (when checked)	Grant To:
Can override server and account settings on locked accounts?	Allow: Allows selected users to override the email account server settings and account information for a global account configured in CSM Administrator (example: Allows users in CSM to override the global account settings configured in CSM Administrator, even if the padlock is set to locked in the server and account information sections).	System administrators
Can send email from the system?	Allow: Allows selected users to send emails from within the system. This includes emails sent through One-Step Actions as well as those sent directly from the CSM clients.	System administrators Managers Users
Can add user email accounts?	Allow: Allows selected users to add and personalize your own email account and settings.	System administrators Managers Advanced users (Level 2 and 3 technicians)
Can email teams?	Allow: Allows selected users to email teams (example: IT Service Desk Level 1).	System administrators Managers Users
Can administrate email credentials?	Allow: Allows selected users to create and edit email credentials using the Email Credentials Manager or the Email Options dialog.	System administrators
Can administrate global email settings?	Allow: Allows selected users to configure global email accounts in CSM Administrator.	System administrators
Can email workgroups?	Allow: Allows selected users to email CSM workgroups.	System administrators Managers Users
Show teams in address book?	Allow: Allows selected users to view and select CSM teams in the CSM address book.	System administrators Managers Users
Show the address book?	Allow: Allows selected users to access and use the CSM address book.	System administrators Managers Users
Show workgroups in address book?	Allow: Allows selected users to view and select CSM workgroups in the CSM address book.	System administrators Managers Users
Can specify arbitrary FROM addresses even if not allowed for users?	Allow: Allows selected users to specify arbitrary From addresses even if this option has been disabled for users	System administrators