Use your LDAP connection with Trusted Agent to authenticate users,
import Directory Services users, and import Directory Service data into
Business Objects.
Before enabling LDAP for Trusted Agent, you must first configure
Trusted Agent. For more information, see
Trusted Agent.
To enable LDAP for Trusted Agent:
- Verify that
CSM
is configured for LDAP:
- In
CSM Administrator,
select the
Security category and then select the
Edit Security Settings task. Select each
client page (Desktop Client,
Browser Client,
etc.) and verify that LDAP is selected as a login mode.
- Create or open a Blueprint, and then select
Tools>Directory Services. Edit an LDAP
connection, and then verify that the
Map LDAP Object settings are applied.
- On the
Map LDAP Object dialog, select the
Trusted Agents page.
- Select the
Use Trusted Agents check box.
If you want to disable Trusted Agent for a specific LDAP
connection, clear the
Use Trusted Agents check box.
- Select one of these group options:
- Any Trusted Agent Group: Select to
allow any group to handle requests for this LDAP Connection.
- Trusted Agent Group: Select a specific
group to handle requests for this LDAP connection.
- Select the
General tab.
- Optionally, select the
Client-side LDAP (for SaaS) check box.
This setting is not required for Trusted Agent, but it may
complement its use by reducing round trips between
CSM Administrator
and LDAP directories for activities initiated within
CSM Administrator
using an Application Server and 3-tier connection. This setting does not impact
LDAP interactions that are initiated by
Cherwell
services that use a direct-to-database and 2-tier connection.
- Select
OK.