CSM Web Applications and Accessibility

To support Users with disabilities, many Browser Client and CSM Portal features are accessible using a keyboard and screen reader.

For best results with keyboard navigation, use the Chrome web browser.

Good to Know

  • While CSM OOTB content addresses specific accessibility requirements, it is the responsibility of each administrator and developer to ensure customized content is configured and designed to meet accessibility requirements.
  • Cherwell® strives to ensure that its applications are accessible to users with visual and auditory impairments. There are cases, however, where accessibility may be limited. For details about CSM accessibility, see the Accessibility Conformance Report.
  • The CSM Web Applications have been tested with the JAWS® (Job Access With Speech) for Windows® screen reader. Other screen readers may provide full or partial capabilities with CSM.