Use the Browser Client

Use the Browser Client to access most of the features available in the CSM Desktop Client.

For example, when working with the Browser Client, you can:

  • Log records.
  • View and run Searches and access queues.
  • View and run One-Step Actions.
  • Send emails.
  • View dashboards and widgets.
  • View HTML pages.
  • View and run reports.
  • View visualizations.
  • View calendars.
  • Access Knowledge Articles.
  • Scan and search for barcodes.
  • Use tools: Contact Manager, Table Management interface, and CMDB interface.