Standard Text Field Lengths

Use Cherwell field length guidelines when you create new text fields, including commonly used speciality fields, such as address, email, and departments fields.

Text field lengths are set on the General page of the Field Properties dialog when you add or edit a field.

Unless otherwise noted, recommendations are for plain text fields.

General Field Length Recommendations

Field	Field Type	Size
Text input - single line	Text	50
Text input - multiple lines	Text	Maximum searchable

Specialty Field Length Recommendations

Field	Field Type	Size
Accessory	Text	50
Approval Block ID	Text	85
Address	Text	200
Address 2	Text	200
Site/building Name	Text	100
Business Hours	Text	35
Business Object Name	Text	60
City	Text	35
Command Names (Alt 1, Next, Alt 2)	Text	255
Comments	Text	Maximum searchable
Country Code	Text	15
County/Country	Text	150
Created Culture	Text	20
Department	Text	100
Descriptions (Major and Supporting objects)	Text (rich text)	N/A
Description (Lookup objects)	Text	Maximum searchable
Email Address	Text	254
Fax Number	Text	30
Full Address	Text	Maximum searchable
Hostname	Text	50
ID (non-record IDs, such as counter ID)	Text	20
Image	Text	255
Impact (from Priority Matrix Element)	Text	35
Middle initial	Text	2
Name (first, middle, or last by itself)	Text	50
Name (full)	Text	150
Names of objects and "title-like" names	Text	60
Notes	Text	Maximum searchable
Page Display	Text	30
Parent Type (should be Business Object name)	Text	60
Phone	Text	30
Postal Zip Code	Text	15
Priority	Text	20
Province/State	Text	35
Record IDs	Text	42
Region Code	Text	50
Service/Category/Subcategory	Text	67
State (validate from State Province Territory Lookup object)	Text	35
Status (all types)	Text	55
Status Text	Text	100
Team Name	Text	60
Urgency (from Priority Matrix Element)	Text	35
Website	Text	254