HR Case Management Portal

This HR Case Management Portal mApp® Solution is intended to be used with the Cherwell HR Case Management. The purpose of this mApp Solution is to simplify how end users interact with Human Resources organizations from the CSM Self Service Portal.

For a complete Enterprise Management Solution, you can also use the Corporate Portal mApp Solution which complements the look and feel of this portal and is intended to be a gateway for end users to access multiple departments across the enterprise.

The HR Case Management Portal is localized to English and Spanish. While Dashboards within this mApp Solution exist for German, French and Brazilian Portuguese, they have not been translated at this time and are currently in English.

How the mApp Solution Works

CSM provides this solution as a mergeable application (mApp) so that Users can easily incorporate this functionality into their existing CSM system. The mApp Solution includes the following items:

Item Category	Item	Typical Merge Action	Localization
Dashboards	HRV3-Catalog HRv3-Home HRv3-Enter	Import	English & Spanish
Themes	HRV3-Portal-Default-Forms Corporate Portal Theme	Import
Images	Employees-Brick-Background-tiny colorful-stripe1 Office-Work-Team-Graphic Green Button Orange Button Pink Button Purple Button Teal Button Collaboration-Background Conference-Background Busy-Office-Background Empty-Office-Background	Import
Widgets	HR V3 Catalog HR V3 Catalog-Stored Value Discussions HR	Import
One-Step Actions	Benefits Link Policies and Procedures Link Talent Acquisition Link Performance Mgmt Link HR V3 Catalog Link Employment Verification Link Direct Deposit Link Vision Benefits Link Internal Job Postings Link W4 Link Flexible Spending Link Health Savings Link Open Enrollment Link Benefits Summary Link Set-Customer-Country HR-Home-Link	Import
Stored Values	Stored Value - HR Catalog Category Country Code HR Customer Country HR Supported Countries	Import
Sites	Human Resources	Import