Cherwell HRSM Roles

Several HRSM Roles are implemented with the Cherwell HRSMmApp® Solution. These roles align with CSM Dashboards.

Roles determine the user's default HR Dashboard, but they can also be used with Security Groups to allow users to log in using a different Role.

Table:   Roles, Objects, and Dashboards
Role Primary Object Dashboard
HR Executive HRSM Case HRSM Executive
HR Knowledge Manager Knowledge - HR HRSM-Knowledge-Base-Articles
HR Manager HRSM Case HRSM Manager
HR Tier 1 HRSM Case HRSM Tier 1
HR Tier 2 HRSM Case HRSM Tier 2