Configure HRSM Service Catalog Templates

The Cherwell HR Service ManagementmApp® Solution includes several HRSM Service Catalog Templates.

Table:   HRSM Service Catalog Templates

SCT ID

Title

Description

IT Service IT Category

IT SubCategory

76 Access Request for Executive Transfer Access Request for Executive Transfer Employee Support Add/Change Update Employee
73 Access Request for New Employee - Standard Access Request for New Employee Employee Support Add/Change New Employee Setup
66 Benefit Changes Benefit Changes Employee Support Add/Change Update Employee
39 New Employee Setup Create all necessary items for a new employee setup Employee Support Add/Change New Employee Setup
60 Direct Deposit Direct Deposit Employee Support Add/Change Update Employee
55 Employee Information Change Employee Information Change Employee Support Add/Change Update Employee
64 Employee Transfer Employee Transfer Employee Support Add/Change Update Employee
54 Employment Verification Employment Verification Employee Support Add/Change Update Employee
75 Access Request for New Employee - Executive Executive Access Request for New Employee Employee Support Add/Change New Employee Setup
53 FMLA Procedures and Resources FMLA Procedures and Resources Employee Support Add/Change Update Employee
68 HR Case Offboarding HR Case Offboarding Employee Support Add/Change Employee Separation
69 HR IT Termination HR IT Termination Employee Support Add/Change HR Termination
59 HR Systems Access HR Systems Access Employee Support Add/Change Update Employee
71 Initiate Retirement Initiate Retirement Employee Support Add/Change Update Employee
65 Modify W4 Modify W4 Employee Support Add/Change Update Employee
62 HR Case Onboarding Onboarding Employee Support Add/Change Update Employee
70 Leave of Absence Procedures (General) Procedure for Leave of Absence Employee Support Add/Change Update Employee
77 Review equipment needs for existing employee Review equipment needs for existing employee Employee Support Add/Change Update Employee
74 Access Request for Transfer - Standard Standard Transfer Access Employee Support Add/Change Update Employee
58 Tuition Reimbursement - Class Authorization Tuition Reimbursement - Class Authorization Employee Support Add/Change Update Employee
57 Tuition Reimbursement - Course Completion Tuition Reimbursement - Course Completion Employee Support Add/Change Update Employee
72 Grievance/Disciplinary/Harassment Incident Verify information and determine if additional actions are needed Employee Support Add/Change Update Employee