HR Knowledge Article Actions
Use the Actions list to quickly initiate actions, including a technical review, adding attachments, emailing the customer, and more.
Actions include:
- Technical Review: Changes the status to Technical Review.
- Add Attachments: Add files to the HR Knowledge Article.
- Technical Review: Sends the HR Knowledge Article to the Technical Review team. Once completed, this option is no longer enabled.
- Format Review: Sends the HR Knowledge Article to the Format Review team. Once completed, this option is no longer enabled.
- Email Customer: Generates an email with a link to the Knowledge Article.
- Review Completed: Review process complete.