Ivanti Neurons for HR Roles

Several HRSM roles are implemented with the Ivanti Neurons for HR. These roles align with CSM dashboards.

Roles determine the user's default HR dashboard, but they can also be used with security groups to allow users to log in using a different role.

Table:   Roles, Objects, and Dashboards
Role Primary Object Dashboard
HR Executive HRSM Case HRSM Executive
HR Knowledge Manager Knowledge - HR HRSM-Knowledge-Base-Articles
HR Manager HRSM Case HRSM Manager
HR Tier 1 HRSM Case HRSM Tier 1
HR Tier 2 HRSM Case HRSM Tier 2