Ivanti Neurons for HR Roles
Several HRSM roles are implemented with the Ivanti Neurons for HR. These roles align with CSM dashboards.
Roles determine the user's default HR dashboard, but they can also be used with security groups to allow users to log in using a different role.
Role | Primary Object | Dashboard |
---|---|---|
HR Executive | HRSM Case | HRSM Executive |
HR Knowledge Manager | Knowledge - HR | HRSM-Knowledge-Base-Articles |
HR Manager | HRSM Case | HRSM Manager |
HR Tier 1 | HRSM Case | HRSM Tier 1 |
HR Tier 2 | HRSM Case | HRSM Tier 2 |