Configure HRSM Service Catalog Templates
The Ivanti Neurons for HR includes several HRSM Service Catalog Templates.
|
SCT ID |
Title |
Description |
IT Service |
IT Category |
IT SubCategory |
|---|---|---|---|---|---|
| 76 | Access Request for Executive Transfer | Access Request for Executive Transfer | Employee Support | Add/Change | Update Employee |
| 73 | Access Request for New Employee - Standard | Access Request for New Employee | Employee Support | Add/Change | New Employee Setup |
| 66 | Benefit Changes | Benefit Changes | Employee Support | Add/Change | Update Employee |
| 39 | New Employee Setup | Create all necessary items for a new employee setup | Employee Support | Add/Change | New Employee Setup |
| 60 | Direct Deposit | Direct Deposit | Employee Support | Add/Change | Update Employee |
| 55 | Employee Information Change | Employee Information Change | Employee Support | Add/Change | Update Employee |
| 64 | Employee Transfer | Employee Transfer | Employee Support | Add/Change | Update Employee |
| 54 | Employment Verification | Employment Verification | Employee Support | Add/Change | Update Employee |
| 75 | Access Request for New Employee - Executive | Executive Access Request for New Employee | Employee Support | Add/Change | New Employee Setup |
| 53 | FMLA Procedures and Resources | FMLA Procedures and Resources | Employee Support | Add/Change | Update Employee |
| 68 | HR Case Offboarding | HR Case Offboarding | Employee Support | Add/Change | Employee Separation |
| 69 | HR IT Termination | HR IT Termination | Employee Support | Add/Change | HR Termination |
| 59 | HR Systems Access | HR Systems Access | Employee Support | Add/Change | Update Employee |
| 71 | Initiate Retirement | Initiate Retirement | Employee Support | Add/Change | Update Employee |
| 65 | Modify W4 | Modify W4 | Employee Support | Add/Change | Update Employee |
| 62 | HR Case Onboarding | Onboarding | Employee Support | Add/Change | Update Employee |
| 70 | Leave of Absence Procedures (General) | Procedure for Leave of Absence | Employee Support | Add/Change | Update Employee |
| 77 | Review equipment needs for existing employee | Review equipment needs for existing employee | Employee Support | Add/Change | Update Employee |
| 74 | Access Request for Transfer - Standard | Standard Transfer Access | Employee Support | Add/Change | Update Employee |
| 58 | Tuition Reimbursement - Class Authorization | Tuition Reimbursement - Class Authorization | Employee Support | Add/Change | Update Employee |
| 57 | Tuition Reimbursement - Course Completion | Tuition Reimbursement - Course Completion | Employee Support | Add/Change | Update Employee |
| 72 | Grievance/Disciplinary/Harassment Incident | Verify information and determine if additional actions are needed | Employee Support | Add/Change | Update Employee |