Define the Portal Search

To define the Portal Knowledge Search:

  1. In CSM Administrator, select the Browser and Mobile category and then click Site Manager.
  2. Right-click the IT Site and then select Edit.
  3. Click the Display page.
  4. In the Search section next to the Use Search Widget field, click the ellipses button.

    Portal Search

  5. Right-click the Self Service Searches with Knowledge Widget and then select Edit.
  6. In the Quick Search section, click Add>CKCS Article.
  7. Select the Search Attachments check box.

    CKCS Knowledge Search Options

  8. Click OK.