Proposals, Reports, Notifications, and Hardware Types

The Facilities Service Management mApp® Solution supports proposals, reports and saved searches, automation processes for email notifications, and configuration items for hardware storage.

Proposals

Many facilities management organizations require multiple bids for materials prior to purchasing materials. The new Proposal supporting object allows you to track multiple proposals for each work order and identify which bid is approved.

Reports

The Facilities Service Management mApp Solution includes the following reports and saved searches:

• Work Orders by Building
• Work Orders Total Cost
• Work Orders Total Time

Notifications

The Facilities Service Management mApp Solution includes the following automation processes for email notifications:

• Notify Owned By Team Changed - Work Order
• Notify Owner Changed - Work Order
• WorkOrder - Confirmation Email on Close
• WorkOrder - Confirmation Email on Create

Hardware Types

The Facilities Service Management mApp Solution includes the following new Configuration Item (CI) types that support facilities management hardware data storage for work orders.

• HVAC
• Electrical