Review Completed Work Orders

When reviewing completed work orders, dispatch determines whether the customer needs to be contacted again and/or fiscal activities need to occur before closing the work order.

To review a completed work order (dispatch):

  1. Log in to the CSM Browser Client.
  2. Select a completed work order.
  3. Review payment and billing for attachments such as invoices, screen captures, and other documents.
  4. Review items that are related to time and cost for tracking and invoicing needs.
  5. After the review is completed, select Closed in the status box to close the work order.