Review Completed Work Orders
When reviewing completed work orders, dispatch determines whether the customer needs to be contacted again and/or fiscal activities need to occur before closing the work order.
To review a completed work order (dispatch):
- Log in to the CSM Browser Client.
- Select a completed work order.
- Review payment and billing for attachments such as invoices, screen captures, and other documents.
- Review items that are related to time and cost for tracking and invoicing needs.
- After the review is completed, select Closed in the status box to close the work order.