Location Information and Configuration Items (CIs)
Use the detailed location information to standardize location information. CMDB CI objects include these location Fields.
Detailed Location Information
The following areas provide a foundation for standardizing location information across the purchasing and receiving activities:
- Site - Major Business Object
- State/Providence/Territory - Lookup Table
- Country - Lookup Table
- Building - Major Business Object
CMDB CI objects include the following Fields:
- Location - Country
- Location - State
- Location - Site
Automation changes the status from In Stock to Planned when a CI is reserved as part of the purchase request process.
A Service Request that reserves a CI is linked in the Form Arrangement as a related Incident.