Location Information and Configuration Items (CIs)

Use the detailed location information to standardize location information. CMDB CI objects include these location Fields.

Detailed Location Information

The following areas provide a foundation for standardizing location information across the purchasing and receiving activities:

  • Site - Major Business Object
  • State/Providence/Territory - Lookup Table
  • Country - Lookup Table
  • Building - Major Business Object

Configuration Items

CMDB CI objects include the following Fields:

  • Location - Country
  • Location - State
  • Location - Site

Automation changes the status from In Stock to Planned when a CI is reserved as part of the purchase request process.

A Service Request that reserves a CI is linked in the Form Arrangement as a related Incident.