Create a Work Order (User)
Users can open a work order directly from the Customer Portal. Frequently requested items are available for easy categorization.
To create a work order (users):
- In the Customer Portal, select See Services on the Service Catalog card.
The URL is unique to your organization.
- Select the appropriate category of the issue or request.
- Enter information in the fields.
- Select Save to complete the work order.
The new work order displays. As it processes, the phases are updated, and the assignee is provided.