Review Completed Work Orders
When dispatch reviews completed work orders, they determine if the customer needs to be contacted again and/or if fiscal activities need to occur before closing the work order.
To review a completed work order (dispatch):
- In the CSM Browser Client, select a completed work order.
- Review payment and billing for attachments such as invoices, screen captures, and other documents.
- Review items that are related to time and cost for tracking and invoicing needs.
- After you complete the review, select Closed in the status box to close the work order.