Update OOTB Portal Customer Security Group
The OOTB Portal Customer Security Group (or your own custom group, if used) must be updated for a Customer to request items for purchase from the CSM Portal.
- In CSM Administrator, under Categories, select Security.
- Select Edit security groups.
- From the Group drop-down list, select Portal Customer.
- Select the Business Objects tab.
- From the Business Object drop-down list, select Product Catalog.
- Under General, select the View check box.
- Under the Product Catalog list of fields, select New Field.
- Under General, select the View check box.
- From the Business Object drop-down list, select IncidentLinksProductCatalog.
- Under General, select the following check boxes: View, Add, Edit, and Delete.
- Under the IncidentLinksProductCatalog list of fields, select New Field.
- Under General, select the View and Edit check boxes.
- Save the Security Group.