Using the BeyondTrust Remote Support mApp® Solution

Users can test the BeyondTrust integration and conduct or launch a remote support session.

When working with the BeyondTrust Remote Support mApp® Solution, you have the following options:

• Test the BeyondTrust Integration.
• Conduct a Remote Support Session Using the BeyondTrust Console.
• Launch a Remote Support Session from the CSM Desktop Client(CSM Technicians).
• Launch a Remote Support Session from the CSM Portal (Customers).