Walk-Up Support mApp Solution Items

The Items table provides a list of items included when applying the mApp Solution and the typical merge action.

These are the items included in this mApp Solution:

Item Category

Item

Typical Merge Action

Business Object

Building, Incident, Site Merge
Walk-Up Support Hours of Operation, Walk-Up Support Location, Walk-Up Support Location Away Reason, Walk-Up Support Location Days, Walk-Up Support Location Status Overwrite
Custom View Walk-Up Support Don't Change
Dashboard Home, Walk-Up Queue, Walk-Up Support, Welcome Overwrite
Field Picked Up Date/Time, Wait Time, Walk-Up Support Location, Enable Walk Up Support, Close Time, Created By, Created By ID, Created Culture, Created Date Time, Day, Last Modified By, Last Modified By ID, Last Modified Date Time, OpenTime, Order Day, RecID, Walk-Up Location ID, Away, Away Reason, Building ID, Building Name, Created By, Created By ID, Created Culture, Created Date Time, Description, Last Modified By, Last Modified By ID, Last Modified Date Time, LastModTimeStamp, Name, Owned By, Owned By ID, Owned By Team, Owned By Team ID, RecID, Site ID, Site Name, Status, Status ID, Away Reason, Created By, Created By ID, Created Culture, Created Date Time, Last Modified By, Last Modified By ID, Last Modified Date Time, Order Reason, RecID, Created By, Created By ID, Created Culture, Created Date Time, Day, Last Modified By, Last Modified By ID, Last Modified Date Time, Order Day, RecID, Alt 1 Command, Alt 1 Command Name, Alt 1 Status, Alt 1 Status Text, Alt 2 Command, Alt 2 Command Name, Alt 2 Status, Alt 2 Status Text, Created By, Created By ID, Created Culture, Created Date Time, Description, Last Modified By, Last Modified By ID, Last Modified Date Time, Next Status, Next Status Command, Next Status Command Name, Next Status Text, RecID, Status, Picked Up Date/Time, Priority, Smart Classify Search String, Wait Time, Walk-Up Support Location Overwrite
Form Site Overview New, WalkUpLocationHoursOfOperation, Walk Up Location Overview, WalkUpLocation Summary, WalkUpSupport, WalkUpSupportAwayReason, WalkUpLocationDays, WalkUpLocationStatus, Walk Up Support, Import
Walk Up Support Fields Don't Change
Form Arrangement FacilitiesBuilding, Site, WalkUpLocation Overwrite
Grid WalkUpLocationHoursOfOperation, WalkUpSupport, WalkUpSupportAwayReason, WalkUpLocationDays, WalkUpLocationStatus, Overwite
Walk-Up Support Don't change
Image Definition blue-purple-gradient-button, Gradient-Blue-Button, Happy-Girl, Orange-BG, Purple-gradient-upper-right, walk-up-support-art, Overwrite
Index BuildingStatus, FacilitiesBuilding_RegionCode, PK_FacilitiesBuilding, Incident_CustomerID, Incident_IncidentType, Incident_OwnedByID, Incident_RecID, IncidentCreatedDT, IncidentID, IncidentIdx_ServiceCartRecID, IncidentIdx_ServiceCatalogTemplateRecID, IncidentService, IncidentStatus, PK_Site, Site_Name, Site_SiteID, SiteStatus, Incident_CustomerID, Incident_IncidentType, Incident_OwnedByID, Incident_RecID, IncidentCreatedDT, IncidentID, IncidentIdx_ServiceCartRecID, IncidentIdx_ServiceCatalogTemplateRecID, IncidentService, IncidentStatus Import
PK_WalkUpLocationHoursOfOperation, WalkUpLocationHoursOfOperationIdx0, PK_WalkUpSupport, WalkUpSupportLocationIdx0, PK_WalkUpSupportAwayReason, PK_WalkUpLocationDays, PK_WalkUpLocationStatus Overwrite
Meetric Value Available Walk-Up Support Overwrite
One-Step Action Alt 1 Status from Relationship, Assign to Individual, Assign to Me, Assign to Team, Create New Walk-Up Support Location, Next Step from Relationship, Submit Walk Up Issue, Take Ownership, Walk Up Issue Abandoned Overwrite
Relationship Building Links Walk-Up Support Location, Incident Links In Progress Walk Up Issues, Incident Links Opened Walk Up Issues, Site Links Walk-Up Support Location, WalkUp Location Hours of Operation Owned By Walk-Up Location, Walk-Up Location Owns Walk-Up Location Hours of Operations, Walk-Up Support Location Links Building, Walk-Up Support Location Links Owned By, Walk-Up Support Location Links Site, Walk-Up Support Location Links Status Overwrite
Search All Open Walk Up Support Cases, All Walk-Up Support Locations Overwrite
Site Walk-Up Support, Walk-Up Support 1 Overwrite
Tab Walk-Up Support Location (0), Buildings (0), Building, Overview, Site Overwrite
Overview, Site Don't Change
Theme Walk-Up Support Overwrite
Widget Available Walk-Up Support Cases, Average Wait Time (Minutes), Average Walk-Up Support Resolution Time (Minutes), Closed Walk-Up Support Cases by Site (Last 30 days), Closed Walk-Up Support Cases Today, Open Walk-Up Support Cases, Open Walk-Up Support Cases by Site, Total Cases by Walk-Up Support Location, Walk-Up Support by Location, Walk-Up Support Cases Closed in the Last 30 Days, Walk-Up Support Queue Overwrite
  • Import: Add new item.
  • Overwrite: Replace target item.
  • Merge: Merge differences.
  • Don't Change: Referenced by the mApp Solution, but not altered in any way. The mApp Solution includes the definition for informational purposes only (the definition is not imported into the target system).