A Risk Assessment is a questionnaire that is used to evaluate the risk level of a Supplier. Users evaluate a Supplier using the Risk Questionnaire by answering questions related to Service Delivery risks and Service Disruption risks. As the User progresses through the questionnaire, Risk Weight definitions calculate the risk level, and then auto-populate Risk Chart using Low, Medium, High, and Extreme risk levels.
In CSM, Risk Assessment is a Supporting Business Object. The Risk Assessment form allows Users to view and manage Risk Assessments.
Risk Weight is a Lookup Object that allows Users to define Risk Assessment properties (including categories, subcategories, point allocation, etc.) using Table Management.
Risk Assessment can be used to support Multi-Sourcing Service Integration (MSI) and Service Integration and Management (SIAM). For more information, see The Relationship between CSM and Multi-Sourcing Service Integration and Service Integration and Management.