About Suppliers

A supplier is a person or group (internal or external) that is responsible for providing a product or service to an organization based on an Operational Level Agreement (OLA) or Underpinning Contract (UC).

Supplier is a Major Business Object. The Supplier form allows users to view, create, track, and manage suppliers.

Supplier can be used to support Multi-Sourcing Service Integration (MSI) and Service Integration and Management (SIAM). For more information, see The Relationship between CSM and Multi-Sourcing Service Integration and Service Integration and Management.