Change Models

Use Change Models to pre-populate certain fields in Change Request forms.

A Change Model is a pre-defined template you can apply to Change Requests. When you apply a Change Model to a Change Request, the template information is entered into the Change Request, and those fields are made read-only.

You can create and propose Change Models or retire them.

When OOTB, you can only apply Change Models whose status is Active, and whose type matches the Change Request type (Standard, Normal, or Emergency).