CSM 2023.3.1 Fixes List

CSM 2023.3.1 Release Notes: this list describes fixed issues that were reported in previous releases.

Business Object Design Elements

  • 1103040: Fixed an issue where the background color of controls changed to gray when the “Expression to disable controls" option was enabled.

  • DR 51474 Blueprints: Fixed an issue where grids in a Blueprint didn't display all columns.
  • DR 51483 Blueprints: The Blueprint folder is now available within the Reports Manager.

Miscellaneous

  • 1102595/1102860 Accessibility: Fixed inconsistent screen reader behavior in the Browser Client.
  • DR 51379 Portal: Fixed an issue where selecting a link in a knowledge article triggered an error.
  • DR 51459: Fixed an issue where auditing did not disable for deleted child records.

  • DR 51584 CMDB: Fixed an issue that occurred when a new lifecycle was added to the CMDB Group Member, and selecting the "Open Config - Server Only" check box showed all records instead of open and active records.
  • DR 51594 Scheduling: Fixed an issue where timezone issues caused the test button for scheduled jobs to time out.

One-Step™ Actions

  • DR 51436 One-Step Actions: Fixed an issue where field formatting was lost when using templates in Business Object rich text fields.
  • DR 51475 One-Step Actions: Fixed an issue where using a stored value or system function within the file path of an Excel Merge Action caused an error.
  • DR 51517 One-Step Actions: Fixed an issue where a One-Step Action that executes a search involving a prompt does not return correct results when running the action multiple times.

  • DR 51519 One-Step Actions: Fixed a display issue when using the Track Time One-Step Action in the Desktop Client.

  • 1103277 One-Step Actions: Fixed an issue where 'Save Business Object after action" could be enabled unintentionally.

  • DR 51633 One-Step Actions: Fixed an issue where running a One-Step Action containing an attachment caused web applications to freeze.

Searching

  • 1129868 Searching: Fixed an issue with Knowledge search.
  • 1132992 Searching: Fixed an issue with the search component display in the Browser Client.
  • DR 51324 Searching: Fixed an integer overflow error that occurred when searching.
  • DR 51384 Searching: Fixed an issue with saved searches in the Browser Client.

Administration

  • 1130261 Server Farm: Fixed an issue that caused Redis cluster cryptography/decryption errors.
  • 1133947 SLAs: Fixed a calculation issue for SLAs.
  • DR 50825 Web Help: Fixed an issue that caused an error message when pressing the F1 key on the connection selection or connection wizard windows.
  • DR 51463 Action Catalog: Fixed an issue with using the number field to sort Action Catalog results.
  • DR 51479 Business Object Properties: Fixed an issue where attempting to use the "Edit" option in the rich text zoom window menu bar caused an error.

Email

  • 1122336 Email: Fixed an issue that caused links in emails sent through the Email and Event Monitor Service to break.

  • DR 51631 Email: Fixed an issue where the Email and Event Monitor Service failed to process emails generated with the Microsoft Outlook Phishing plug-in.

Web Applications

  • 1103168 Browser Client: Fixed role selection misalignment issue.
  • 1103169 Portal: Fixed an issue where the Cancel button was disabled when attempting to abandon a Service Request.
  • 1147640 Accessibility: A new display setting allows you to enable or disable highlighting selected fields when tabbing through a form in web applications.
  • 1105961 Portal: Fixed alignment on the Sites menu on the Portal.
  • 1120219 Browser Client: Fixed an issue with the Contact Manager in the Browser Client where drill-down selections did not display correctly.
  • 1132982 Browser Client: Fixed an issue with the Activity tab.
  • DR 51317 Browser Client: Fixed an issue where dashboard filters did not persist.
  • DR 51345 Portal: Fixed an issue where the Portal login command triggered an "Invalid Request" error when used in the site menu.
  • DR 51464 Browser Client: Fixed an issue where changing from grid view to form view in the Browser Client caused an error.