View a Dashboard

A Dashboard can be viewed several ways:

  • Default Dashboard:
    • On the Desktop Client toolbar, click the Home button Home Button.
    • On the Browser Client menu bar, click the Home button Browser Home Icon.
  • Default Heads-Up Display (HUD):
    • Press F4 on your keyboard.
    • From the Desktop Client menu bar, click Dashboards>Heads-Up Display.
  • Available Dashboards (based on security rights): Use the Dashboard Manager.
  • MRU Dashboards:
    • From the Desktop Client menu bar, click Dashboards, and then select a Dashboard from the MRU list (listed below the line in the menu).
    • From the Browser Client menu bar, click Dashboards, and then select a Dashboard from the MRU list (listed below the line in the menu).
  • Available Dashboards without logging in to CSM (and without consuming a license): Use the Dashboard Viewer (select Start > All Programs > Cherwell Service Management > Tools > Dashboard Viewer).