Reset to the System Grid Definition
Override any changes made to a Grid (example: Grouping, sizing, moving/reordering, and adding/removing columns) by resetting a Grid to its System Grid Definition. To save time, CSM also has an option to reset all Grids at once.
To reset a Grid to its System Grid Definition, right-click the Grid header, and then select Reset.
To reset all Grids to their System Grid Definitions:
- From the CSM Desktop Client menu bar, select Tools > Options.
- Select the General page on the Cherwell Service Management Options window.
The General Options window opens.
- Select the Restore All Customized Grids to Admin Defaults check box.
The check box clears itself when you select OK.