View a Queue

A Queue can be viewed from CSM Administrator, the CSM Desktop Client, and the CSM Browser Client.

  • Available Queues (based on security rights): Use the Queue Manager.
  • From the Queue pane (accessed within the CSM Desktop Client Task Pane), select the Queue link (example: 2nd Level).
  • From the CSM Desktop Client menu bar: Tools > Queues > Queue Manager.
  • From the CSM Browser Client menu bar: Searches > Queues > Queue Manager.