Report Runner

The Report Runner is a stand-alone tool that allows Users to use the Report Manager, Report Wizard, and Report Designer without consuming a CSM license.

The Report Runner requires a login, but can be installed without installing the full CSM Desktop Client. This allows Users who have no need to enter information into CSM to work with Reports.

To open the Cherwell Report Runner:

  1. In Program Files, go to Cherwell Service Management>Tools>Report Runner.
  2. Select the database to use to run Reports.
  3. Log in to the Cherwell Report Writer.

    The Report Manager opens.