Search for a Specific Record in the Visualization Window

Use the Search box/Related Item Selector in the Visualization window to search through records (ex: Incident number, Vendor, configuration items, etc.).

To execute a search within the Visualization window:

  1. View a Visualization.
  2. In the Search box, provide text to search for (example: Incident 10106). If the Visualization was launched from a record, this is auto-populated.
  3. To select records related to your search, click Related Item Picker.
    The Related Item Picker opens in a new window.
  4. Select a record to highlight it.
  5. Click OK.
  6. To open the record specified in the search bar, click the Go to Record Go to Button button.