Share Data with an External Database

Consider creating Views in your external database to connect to your CSM database.

To share data with an external database:

1. (Optional) If connecting to a normalized database, create Views of the data that connect to each other.

   For more information about creating and testing Views of the external database, consult a DBA.

2. In CSM Administrator, create an external connection to an external database.
3. Designate a CSM Business Object to accept the external data. There are three options:
   • Map an existing CSM Business Object to external data, and then import the external data. (No link option is available for existing CSM Business Objects.)
   • Create an External Business Object to import the external data, and then import the external data.
   • Create an External Business Object to link to the external data.