Enable Authentication for Customers

Regardless of the type of directory service being used, the selections for this setting all refer to LDAP in CSM. Before a directory service can work with CSM, the CSM Security Settings must be configured.

To enable authentication:

1. In the CSM Administrator main window, select the Security category, and then select the Edit security settings task.
2. Select the Browser Portal page.
3. Verify the Use Same Settings as Desktop Client check box is selected.
4. Under Supported login modes, select Internal and LDAP.