Users Security Rights

Set a whole range of access rights for users, customers and managers.

Users rights are selected from the Category drop-down list on the Rights tab (CSm Administrator > Security > Edit Security Groups).

Right Description (when selected Check Box) Grant To:

Can clear User settings?

Allow: Allows selected users to clear user settings and remembered information (example: toolbar and window positions).

  • System administrators
  • Advanced users (Level 2 and 3 technicians)

Can see logged in/out data for other Users/Customers (via the User Data Expression)?

Allow: Allows selected users to see login/logout information for other users or customers using the user/customer data expression.

  • System administrators
  • Managers
  • Users

Can set password reset options?

Allow: Allows selected users to set password reset options in CSM Administrator.

  • System administrators

Can view delegate history?

Allow: Allows selected users to view all delegations in the system.
  • System administrators
  • Managers
  • Users

Change password?

Allow: Allows selected users to change their passwords.

  • System administrators
  • Managers
  • Users/Customers

Change User ID?

Allow: Allows selected users to change a CSM user's Login ID.

  • System administrators

Change Windows ID?

Allow: Allows selected users to change a CSM user's Windows ID.

  • System administrators

Import Users from Windows?

Allow: Allows selected users to import users into CSM from Windows.

  • System administrators

Lock/unlock User Accounts?

Allow: Allows selected users to lock or unlock user accounts.

  • System administrators

Manage delegates for other users?

Allow: Allows managers and administrators to view all the active and historical delegations in the system.

  • System administrators
  • Managers

Manage delegates?

Allows selected managers and administrators to:

  • View: Access delegate accounts.
  • Add: Create new delegates.
  • Edit: Edit existing delegates.
  • Delete: Delete delegates.
  • System administrators
  • Managers
  • Users

User management?

Allows selected users who are working with User accounts in CSM Administrator to:

  • View: Access user accounts.
  • Add: Create new users.
  • Edit: Edit existing users.
  • Delete: Delete users.
  • System administrators