hostname
The hostname is the host domain part of your Neurons Auth URL that you receive during App Registration. You can find the host URL during App Registration when creating a new app registration. It is the foundation for all API calls to Ivanti Neurons environment.
For example, in the following Neurons Auth URL,
https://nvuprd-sfc.ivanticloud.com/11111111-1111-1111-1111-59115d65c3e7/connect/token
The hostname is: nvuprd-sfc.ivanticloud.com
In this document, hostname is referred to in example requests. This implies hostname generated from the Neurons Auth URL, and it varies for different users depending on their geographical location.
Available landscapes and geographic regions
Ivanti Neurons operates across multiple landscapes based on geographic regions:
Landscape Code |
Geographic Region |
Description |
---|---|---|
FRU | EU (European Union) | For EU-based customers who want to host their data inside the EU |
MLU | APAC (Asia-Pacific) | For Asia-Pacific-based customers |
NVU | AMER (Americas) | For America-based customers |
TKU | JPN (Japan) | For Japan-based customers |
TTU | CAN (Canada) | For Canada-based customers |
UKU |
EMEA (Europe, Middle-East, Africa) |
For Europe, Middle-East or Africa-based customers |
Identifying your landscape
When working with different landscapes, only the landscape prefix changes:
Pattern: {landscape-code}***-sfc.ivanticloud.com
Examples:
-
FRU landscape: fruprd-sfc.ivanticloud.com
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NVU landscape: nvuprd-sfc.ivanticloud.com
-
MLU landscape: mluprd-sfc.ivanticloud.com

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In Ivanti Neurons, navigate to Admin > App Registrations.
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Create a new registration or view an existing one.
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Inspect the Neurons Auth URL provided.
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The landscape code appears in the hostname (For example: nvuprd-sfc contains "nvu").

Note the first 3 letters of the hostname:
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fru***-sfc.ivanticloud.com = FRU (EU)
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mlu***-sfc.ivanticloud.com = MLU (APAC)
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nvu***-sfc.ivanticloud.com = NVU (Americas)
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tku***-sfc.ivanticloud.com = TKU (Japan)
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ttu***-sfc.ivanticloud.com = TTU (Canada)
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uku***-sfc.ivanticloud.com = UKU (EMEA)
Important note for API development
When making API calls, always use the hostname from your specific App Registration. The landscape-specific URLs and IP addresses are required for proper connectivity, and these vary depending on which Ivanti Neurons license and services you have access to.