The Software section provides information about the software installed in your estate, and how frequently it is used.
The Software Inventory page under Software shows you software data aggregated from the Neurons Platform connectors you have configured (see Setting up connectors). The device data from these connectors is de-duplicated, and then the software data is matched to an item in the Ivanti Definitive Software Library (DSL).
The Definitive Software Library is a constantly evolving and growing repository of normalized descriptions of software titles, which are used as the software titles shown in Spend Intelligence. Associated with these normalized descriptions is a wealth of historic and continually added-to discovered descriptions, which combine to form the basis of the initial recognition where discovered descriptions are matched to a single normalized description. Discovered descriptions are continually being added to the DSL, with a particular focus on high profile software publishers such as Microsoft and Adobe. There are currently thousands of software publishers and tens of thousands of products in the DSL, providing a vast breadth of coverage.
If you would like to request some targeted recognition for a specific product or software publisher, add a request in the Ivanti Ideas Portal (opens in a new window), including the Vendor, Version, and a link to the software download. For more information, see the How to get an item added to the DSL (opens the Ivanti Community in a new window).
This recognition of discovered descriptions means, for example, that if your discovered data includes instances of the following items:
- MS SQL Server 2019
- Microsoft SQL Server 2019
they are both identified as Microsoft SQL Server 2019.
Similarly, if all minor versions of a product use the same license, they are reported in the form 10.x; and if a product is a component of a licensed suite or bundle, requires no license, or if all versions use the same license, then the version is reported as Generic. If the discovery data is insufficient for the DSL to confidently identify the version or edition, it is set to (Inconclusive).
The contents of the Software Inventory page depends on whether or not you have a license for Ivanti Neurons for Spend Intelligence. If you have a Spend Intelligence license, the page comprises a data grid with two tabs:
- The Recognized tab shows software that has been matched to a record in the DSL and includes End of Life information. Click the links in the Installs column to see the lists of devices where each software title has been installed.
- The Unrecognized tab shows software that has not been matched to a record in the DSL, grouped by vendor. Click the value in the Product Installs column to see which unrecognized software titles for that vendor have been discovered in your estate, then click the value in the Installs column to see the devices where this unrecognized software has been installed.
If you do not have a Spend Intelligence license, the page comprises a data grid that displays the contents of the Recognized tab.
On August 24, 2023, the DSL included:
- Vendors: 7891
- Products: 84 146
- Versions: 136 200
- Operating Systems: 16 392
There may be software titles that you do not want installed in your estate. You can mark such titles as Prohibited and then identify the installed instances of such software so that you can initiate your organization's software removal procedures.
To mark a software title as Prohibited:
- On the Recognized tab on the Software Inventory page, select the check boxes alongside the titles you want to prohibit.
- On the Actions menu, click Prohibit.
The Prohibited column updates. You can use the Allow menu item to undo this action.
To identify installed instances of Prohibited software:
- On the Recognized tab on the Software Inventory page, select Prohibited in the filter at the top of the Prohibited column.
The data grid updates to show only prohibited software.
- Click the number in the Installs column.
The Installs data grid for the software title appears, showing the devices where the software is installed along with the user's name.
The Software Usage page under Software shows you information about how much the software installed in your organization is used. If you use Ivanti Neurons Discovery (see Discovery), the usage data is taken from there. If you do not use Ivanti Neurons Discovery, but have set up an Ivanti Endpoint Manager connector (see Ivanti Endpoint Manager connector), then the usage data is taken from there.
You can also access Software Usage from the Data Tools section of the Spend Intelligence navigation bar if you have the appropriate license.
At the top of the page are charts that show to top 5 most unused and most used software items. Click the columns in the chart to filter the grid below.
The grid on the page shows all discovered software and lists the number of installations of each, including the numbers of installations that have used the software in the previous 30, 60, and 90 days. Installed software that has not been used for 91 days or more is considered to be unused. Installations where no usage data is found are excluded from the grid.
Click the numbers in the Installs column to see more information about the usage of that product on each device where it is installed. This includes when it was last launched, the number of times it has been launched, and the number of minutes it was used for. Remember to check the Last Scan Date to see how recent the data is.