Adding Keywords to Knowledge Base Topics

At the topic level, add keywords (one or more words that succinctly describe a document's contents.) to topics to facilitate organization. Assigning a keyword to related topics makes searching more efficient.

1.

Select a topic, right-click, and select Edit.

The Topic Properties dialog box opens.

2.

In the Keyword text box, type a keyword or select a keyword from the F2 LookupSpecial type of browse window that can be customized to contain frequently used or code-specific entries. Security options can control F2 lookups to ensure user input and allow standardization of data. list.

NOTE: To input multiple keywords, insert commas between words. When creating F2 Lookup terms, use semi-colons after each word. When selecting multiple entries, the words display with commas between them.

3.

Click OK.